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Contact Information

Response Time

We typically respond within 24-48 hours

Frequently Asked Questions

How accurate are the transcriptions?

Our AI-powered transcription uses OpenAI's Whisper model, which provides industry-leading accuracy, typically above 95% for clear audio.

What audio formats do you support?

We support all common audio formats including MP3, WAV, M4A, OGG, FLAC, and WebM.

Can I cancel my purchase?

Credits are non-refundable, but they never expire. You can use them anytime.